Documentation

Sentiment Detection Agent

The Sentiment Detection Agent analyzes text to determine the emotional tone and attitude expressed, providing insights into user satisfaction, brand perception, and content impact. It uses advanced natural language processing to classify sentiment on a continuous scale from negative to positive.

Sentiment Detection Component

Sentiment Detection Agent interface and configuration

Component Inputs

  • Input Text: The text content to be analyzed for sentiment

    Example: "I absolutely love this product! It exceeds all my expectations."

  • Sentiment Threshold: The threshold to classify sentiment intensity

    Range: -1.0 (extremely negative) to 1.0 (extremely positive)

    Default: ±0.3 (values between -0.3 and 0.3 considered neutral)

Component Outputs

  • Processed Text: The analyzed content with potential sentiment markers
  • Safety Status: Overall assessment based on sentiment analysis

    Values: Safe (positive/neutral), Warning (moderately negative), Unsafe (highly negative)

  • Risk Score: Numerical evaluation of negative sentiment risk

    Scale: 0.0 (no risk) to 1.0 (high risk)

Sentiment Classification

Positive

  • Satisfaction
  • Happiness
  • Enthusiasm
  • Gratitude
  • Trust

Neutral

  • Factual
  • Informative
  • Objective
  • Balanced
  • Uncertain

Negative

  • Frustration
  • Disappointment
  • Anger
  • Dissatisfaction
  • Concern

How It Works

The Sentiment Detection Agent employs a fine-tuned transformer model specifically trained on diverse sentiment datasets. It analyzes the semantic and contextual elements of text to determine emotional tone, providing a continuous score from negative to positive.

Analysis Capabilities

  • Continuous sentiment scoring (-1.0 to 1.0)
  • Detection of mixed or conflicting sentiments
  • Recognition of sarcasm and subtle emotional cues
  • Language-specific sentiment nuances
  • Context-aware interpretation
  • Domain adaptation for industry-specific terminology

Use Cases

  • Customer Feedback Analysis: Monitor product reviews and support interactions for satisfaction levels
  • Brand Monitoring: Track sentiment across social media and news mentions
  • Content Filtering: Flag extremely negative content that might require moderation
  • Market Research: Analyze open-ended survey responses and interviews
  • Customer Support Prioritization: Route urgent negative feedback to appropriate teams

Implementation Example

const sentimentAnalyzer = new SentimentDetector({ threshold: 0.3, // Define threshold for positive/negative classification language: 'en', // Specify language for analysis model: 'roberta-sentiment' // Select model variant }); const inputText = "I'm really impressed with your customer service. + The agent was so helpful!"; const result = sentimentAnalyzer.analyze(inputText); // Output: // { // processedText: "I'm really impressed with your customer service. + // The agent was so helpful!", // sentiment: 0.87, // Highly positive // safetyStatus: "Safe", // riskScore: 0.05, // sentimentBreakdown: { // positive: 0.89, // neutral: 0.11, // negative: 0.00 // } // }

Best Practices

  • Adjust sentiment thresholds based on your specific application and audience expectations
  • Consider industry-specific context when interpreting sentiment scores
  • Combine with other security agents like Toxicity Detection for comprehensive content analysis
  • Use sentiment trends over time rather than individual scores for strategic decisions
  • Implement human review for borderline cases where sentiment is ambiguous