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Privacy Policy

Last updated: February 27, 2025

At Navinspire.ai, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, applications, and services (collectively referred to as the "Services").

This policy applies to all users of our Services and complies with applicable privacy laws, including GDPR for users in the European Economic Area (EEA), the United Kingdom, and Switzerland.

1. Personal Data We Collect

We collect personal data about you when you use our Services, including:

Information You Provide Directly

  • Account Information: Name, contact details, account credentials, payment details, and transaction history.
  • User Content: Content you input into our Services, such as prompts, uploaded files, or media.
  • Communication Information: Details you share when contacting us via email, social media, or support channels.
  • Other Information You Provide: Data submitted through surveys, events, or account verification.

Information We Collect Automatically

  • Log Data: Browser type, IP address, time zone, device information, and interaction logs.
  • Usage Data: Features you use, actions you take, and device settings.
  • Location Information: General location inferred from your IP address or precise GPS data (if enabled).
  • Cookies and Similar Technologies: Details on cookies used are available in our Cookie Policy.

Information from Third Parties

We may receive data from partners, such as marketing or security vendors, and publicly available sources to enhance your experience and ensure security.

2. How We Use Your Data

We process your personal data for purposes such as:

  • Providing, analyzing, and maintaining our Services.
  • Improving and developing new features.
  • Communicating updates, promotions, and changes to Services.
  • Enhancing security, preventing fraud, and ensuring compliance with the law.
  • Aggregating or de-identifying data for research and analysis.

3. Sharing Your Data

We may share your personal data with:

  • Service Providers and Vendors: For hosting, analytics, payment processing, and other operational needs.
  • Affiliates: To ensure seamless delivery of Services.
  • Government Authorities: When required by law or to protect rights and safety.
  • Business Transfers: In the event of mergers, acquisitions, or similar transactions.
  • Other Users: Through shared content or collaborative features.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Data retention periods vary depending on factors like:

  • The nature of the data and its sensitivity.
  • Legal requirements and security considerations.
  • Your account settings and usage history.

For example, temporary chat history is stored for up to 30 days for safety purposes.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or delete your personal data.
  • Correct or update inaccurate data.
  • Transfer your data to another service (data portability).
  • Restrict or object to how we process your data.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at contact@navinspire.com

6. Children's Privacy

Our Services are not intended for individuals under the age of 13. If we discover that we have collected data from a child under 13, we will promptly delete it.

7. Security Measures

We implement industry-standard measures to safeguard your data. However, no method of transmission or storage is 100% secure, so we encourage you to protect your personal information responsibly.

8. Additional Information for U.S. Residents

Certain state laws may grant you specific rights regarding your personal data. We do not "sell" personal data or use it for targeted advertising as defined under applicable state laws.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to:

Navinspire.ai
Email: contact@navinspire.com